Sent, but not in my inbox
Open your spam and junk folders first, because mail filters often sort the confirmation there. If nothing turns up, a second sign-up will not help, so the next step is support.
Open your Igni Casino account correctly the first time
Read on and you will know who can register, which documents follow, and what to do if sign-up stalls.
- Your age first
The legal age to register here is 18+. - Identity, address, payment
Proof of identity, Proof of address and Payment method verification are checked. - A$7 to start
Your first deposit starts at A$7, and the welcome offer comes next.
Three steps, in order
Follow these three steps once, carefully
Read this before your first attempt, or when the sign-up stops partway through.
Your first sign-in
Choose the email address and password you will keep, plus a username if you like. Log in later with either one, and reset a forgotten password from the login page.
Filling in your details
Make your name and date of birth match your identity document letter for letter. Your details must belong to you, since each person may hold just one account.
Where is the confirmation email?
Open the message sent to your email address and follow the confirmation link inside it. If nothing arrives, check your spam folder first, and do not sign up again.
Three papers to file
Paperwork behind the account check
Our licence obliges us to confirm who you are before your first withdrawal, and that check takes 31 hours.
| Document | What it confirms |
|---|---|
| Proof of identity | Who you are · No later than first withdrawal |
| Proof of address | Where you live · Same window as identity |
| Payment method verification | Payment method belongs to you · Before the first withdrawal |
Stuck right now
Screen wording and fixes
After this, you will know what each message means and which step clears it.
Find out if you can play
Compare your birth date and country of residence with what this site accepts. Igni Casino takes players aged 18+ who live in Australia, so a mismatch stops the sign-up.
Sign in to the account you have
Start on the login page, because an address already registered means an account exists. Sign in with that address or username, and use the forgot password link if needed.
Igni Casino when you are ready to deposit
Many players fear that one wrong step means starting over with a new account.
Encryption does not replace your habits
Choose your login details now, then keep them private from the start. The login accepts either the email address or the username you pick, so decide which one you will use and stick with it. Store the password in a password manager or somewhere only you can reach, and never pass it to anyone, including a support agent. Igni Casino uses 256-bit AES encryption, but it cannot stop someone who already knows your password. On a shared computer, sign out every time before you close the window.
Igni Casino asks for proof later
Expect a request for documents after sign-up, covering Proof of identity, Proof of address and Payment method verification. Igni Casino holds licence OGL/2012/3117/488 from the Gaming Control Board Curaçao, which requires these checks. Each review takes thirty-one hours, and your identity documents must be checked at the latest before your first withdrawal. The first deposit starts at A$7, and the welcome offer that follows registration is picked in the cashier at that moment. Limits and self-exclusion are ready from the first day, and free help is on the National Gambling Helpline at 1800 858 858.
Switch devices without starting over
Use the same login on the iOS app, the Android app or the mobile browser, since each route opens the same account. Igni Casino offers apps for iOS and Android, plus the mobile browser, so the choice of device stays yours. Each person may hold one account only, and a second account gets closed with its winnings forfeited. If one route refuses your login, try another route with the same details before you assume the account is gone.
Have these ready first
Gather these before you start, so the sign-up runs in one sitting.
- Access to your email inbox
- A password you can remember
- Proof of identity with your exact name
- Proof of address document
- Payment method you plan to use
Account eligibility
Check these rules before you begin
Licensed by the Gaming Control Board Curaçao under OGL/2012/3117/488, we set each condition out plainly.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ only |
| Country of residence | Australian residents |
| Accounts per person | One per person |
| Must match your ID | Name and date of birth |
| Account currency | Australian dollars (A$) |
| First deposit | A$7 minimum |
Three offers
Igni Casino adds a welcome match on deposit
Your welcome offer unlocks once registration is finished, and you choose it in the cashier with your first deposit.
New players
The 144% Opening Match
144% up to A$1,390 + 262 free spins
Pick it in the cashier when you deposit. 144% match up to A$1,390 plus 262 free spins. Wagering 26x, valid 37 days, minimum deposit A$7.
Get bonus18+ · Gambling can be addictive, so play responsibly and keep to your limits.
Weekend players
50 Spins From A$14
50 free spins
Weekend spins for players who deposit at least A$14. You get 50 free spins, wagering 26x, valid for 3 days.
View offer18+ · Gambling can be addictive, so play responsibly and keep to your limits.
Deposit on weekends
A$620 Weekend Reload
75% to A$620 max
Available on weekends for a deposit from A$7. The 75% reload matches up to A$620, wagering 26x, valid 7 days.
Claim now18+ · Gambling can be addictive, so play responsibly and keep to your limits.
Two cards
Pocket-sized route, thumb by thumb
Read this when sign-up stops on your phone browser, or before you begin.
Recover from a dropped connection
Use the mobile browser on your phone, and keep that one tab open until every step is done. If the connection drops, reload the same page instead of starting a new sign-up, because a second attempt can create a duplicate that gets closed.
When the password slips your mind
Log in on your phone with the same details you picked at sign-up, either your username or your e-mail address. If the password slips your mind, the forgot password link on the login page sends recovery instructions to the e-mail you registered with.
Verification, license and deposit basics
Most players worry about waiting times and whether the operator is licensed, so those come first.
Start chatWhat if my identity check is still pending after 31 hours?
Verification takes 31 hours from the moment your documents reach us. Identity documents are checked at the latest before your first withdrawal, so you can finish that step later. If 31 hours have passed with no update, contact support by live chat or phone.
What if I need to enter something to get the welcome offer?
Nothing extra needs entering. The welcome offer comes after registration, and you pick it in the cashier when you make your first deposit, which starts at A$7. Choose it there and the offer is applied to that deposit.
What if I want to close my account later?
Send the request to support by live chat, by phone or at [email protected]. Support is open from 7am to 10pm daily, so pick a time inside those hours. State plainly that you want the account closed, so nothing is misread.
Where do my uploaded documents go once I send them?
Igni Casino encrypts the documents you send with 256-bit AES. Send only the documents the site asks for, and keep the originals on your own device.
Where is Igni Casino licensed and who regulates it?
Igni Casino N.V. operates under license OGL/2012/3117/488 from the Gaming Control Board Curaçao. Its company number is 635277, with the address Schottegatweg Oost, Willemstad. That license is the reason the site asks for documents during verification.
What happens if I try to sign up and I am not 18+?
Igni Casino accepts players 18+ only, so a sign-up by anyone outside that age does not go through. Trying again with different details does not change the outcome. Keep your own details accurate and true to what you know.
Pick your boundaries before any session
Set your limits as soon as registration is done, since the tools are open from day one. Call the National Gambling Helpline on 1800 858 858, open 24 hours a day. Gamblers Anonymous Australia offers peer meetings, and the National Debt Helpline on 1800 007 007 covers gambling debt.
- Self-exclusion
- Loss limits
- Deposit limits